Accelerate your E-commerce with top-notch UX/UI Strategy & Design

Unlock your store's full potential with expert UX/UI design that drives measurable results.

Improve conversion rates

Increase customer retention

Optimise the entire shopping journey

Or build a new shop from scratch

We craft high-impact shopping experiences that deliver results.

Our designs are crafted to improve conversion rates, increase customer retention, and optimize the entire shopping journey. By focusing on what matters most—speed, usability, and visual appeal—we ensure your customers stay engaged from their first visit to checkout.

UX Audit & Consultancy

Let’s uncover critical insights to elevate user experience and conversion rates. We check your current user experience, identifying key areas for improvement. Our consultancy services offer strategic insights to help you boost conversions, streamline navigation, and enhance customer satisfaction.

Branding & Brand Refresh

We build or rejuvenate your brand for lasting impact and recognition. Your brand is more than just a logo—it's the heart of your business. Whether you’re launching a new brand or refreshing an existing one, we ensure your brand connects with your audience and stands out in the crowded e-commerce landscape.

Comprehensive UX/UI Design

We create user-friendly, high-converting interfaces that boost engagement. From wireframes to pixel-perfect pages, we design every aspect of your store with a focus on usability and engagement. Our goal is to create a seamless shopping experience that guides users naturally from browsing to checkout.

Design Component Library

Streamline your development with reusable design elements for consistent experiences. To ensure consistency and efficiency in development, we build a reusable design component library. This library empowers your team to maintain brand cohesion across pages and updates, making future iterations simple and scalable.

Big or Small, We’ve Got You Covered!

Whether you're a growing startup or an established brand, we’re here to help. Our flexible approach allows us to tailor our services to meet the unique needs of both small businesses and large enterprises. No matter your size, we’re committed to delivering top-quality design and strategic solutions that fit your goals and budget. Let’s build something amazing together!

Need more information? Let's talk.

Marc Siefert, Director Product & UX, Silberpuls

marc@silberpuls.de

We design with your customers in mind. And whatever shop system you choose.

We have experience designing for every bigger shop system out there. This way we can adopt to your unique development setup – from working with your inhouse team to working with dedicated development agencies.

+ Others

Why Choose Silberpuls?

15 years of industry expertise

We’ve been at the forefront of crafting exceptional digital experiences for over 15 years, specialising in strategic, user-centric design.

Usability is our core

We focus on the essence of your product, offering tailor-made solutions that optimize your product for your specific target audience.

We clarify the complex

We simplify complex issues into clear, actionable strategies that significantly improve your user experience and drive product success.

Our Process

Collaboration and feedback are at the core of our approach. With over 100 successful e-commerce projects, our step-by-step process ensures rapid iteration and rock-solid results.

01

Preparation: Laying the Groundwork for Success

We begin by setting the stage for a successful partnership. This includes aligning on goals, timelines, and expectations. The better we understand your vision and needs, the stronger the outcome. Together, we build a foundation that ensures seamless collaboration.

02

Research & Discovery: Digging Deep into Your Business

Before diving into design, we take the time to understand your business, your users, and your market. Through competitor analysis, user research, and gathering references, we identify the best opportunities to create an outstanding experience that meets both user needs and business goals.

03

User Flows & Navigation Concepts: Mapping the Journey

We map out the key steps your customers will take—from landing on your site to making a purchase. By focusing on intuitive navigation and user flows, we ensure your customers experience a seamless, enjoyable shopping journey that converts.

04

UX/UI Design: Crafting an Experience Step by Step

This is where the magic happens. We design each page and element with precision, making sure every interaction is optimized for usability and engagement. Our iterative design process allows for feedback at each stage, ensuring that the final product is not only beautiful but also functional and efficient.

05

Design Handoff & Documentation: Empowering Your Team

Once the design is finalized, we provide your development team with a comprehensive design system and documentation. This includes a component library for consistency across pages and platforms, ensuring the development process is smooth and scalable.

Ready to elevate your
e-commerce experience?
Let’s make it happen together.

FAQ’s

  • We work with businesses of all sizes—from startups to large enterprises. Whether you’re building a brand-new e-commerce platform or looking to improve your existing store, we tailor our services to meet your specific needs.

  • The short answer is: Yes!
    To be more specific: While we specialize in UX/UI design, we collaborate closely with developers and can work alongside your in-house team or a third-party development agency. We have an excellent development partner network and we are happy to help finding the right partner for you. Our designs are always delivered with clear documentation and a component library to make implementation smooth and scalable.

  • Our process starts with understanding your brand and business goals. We offer branding and brand refresh services if needed, and our design approach is always centered around aligning the user experience with your brand identity. We collaborate with you to ensure the final designs resonate with your target audience.

  • The timeline depends on the scope of the project. For a full e-commerce design, including research, UX/UI design, and branding, it can take anywhere from 6 to 12 weeks. We also offer iterative improvements for existing stores, which can be delivered in smaller phases for faster results.

  • Absolutely! We offer standalone UX audits and consultations, providing you with actionable insights to improve your store's performance. You can choose to move forward with a full redesign or implement the suggested changes step by step.

  • Our approach is rooted in creating user-centric designs that not only look great but also deliver real business results. We prioritize usability, speed, and performance to ensure your customers have a seamless shopping experience, whether they’re on desktop, mobile or tablet.

  • Yes! After project completion, we’re happy to provide ongoing support and design updates as needed. We can also help with iterative improvements to keep your store optimized and performing at its best.